FTTH Installer Customer Service (Field Support)

Openings :

5

Apply Before :

April 18th, 2017

Experience :

Fresher can apply /1 years of experience

Job Description :

• Install and troubleshoot and optical fiber connectivity at customer end
• Provide technical support on client’s end
• Initiate required action for response to customer service requests and communicates the changes to appropriate personnel/branch/ departments
• Prepare customer service summary reports, follow-up and make scheduled visits to customers when necessary

Basic Requirement :

• Bachelor’s degree or Intermediate with minimum one year experience in relevant field
• Must climb utility poles carrying ladder  and work with wires
• Knowledge and experience in  Internet, Computer operations and hardware/software
• Self-motivated to conquer a task or solve problem even if it requires working beyond office hours and under pressure
• Pleasing personality and good communication skills
• Should be work on schedule or shift-wise basis.