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FTTH Installer Customer Service (Field Support)

Openings :

5

Apply Before :

April 18th, 2017

Experience :

Fresher can apply /1 years of experience

Job Description :

  • Install and troubleshoot and optical fiber connectivity at customer end
  • Provide technical support on client’s end
  • Initiate required action for response to customer service requests and communicates the changes to appropriate personnel/branch/ departments
  • Prepare customer service summary reports, follow-up and make scheduled visits to customers when necessary

Basic Requirement :

  • Bachelor’s degree or Intermediate with minimum one year experience in relevant field
  • Must climb utility poles carrying ladder  and work with wires
  • Knowledge and experience in  Internet, Computer operations and hardware/software
  • Self-motivated to conquer a task or solve problem even if it requires working beyond office hours and under pressure
  • Pleasing personality and good communication skills
  • Should be work on schedule or shift-wise basis.

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